TERMS OF SERVICE
Last Updated: 08/05/2026
WHERE WE ARE RIGHT NOW
At the moment, astinevinyl.com only collects email signups for drop notifications, we aren't selling anything yet. Sections 4-10 below describe how drops, orders, and refunds will work once sales open, and take effect at that point. Section 17's arbitration terms and the rest of this document apply from the moment you use the site, including now.
AGREEMENT
These Terms govern your use of astinevinyl.com and any purchase you make from us. By using the site or placing an order, you agree to them. If you don't agree, don't use the site.
Astine Vinyl is operated by Astine Vinyl LLC, located in Arizona, United States. Contact: legal@astinevinyl.com.
ELIGIBILITY
You must be at least 18 years old, or the age of majority where you live, to place an order. By ordering you represent that you meet this requirement and that the payment method you're using is yours.
ACCOUNT SECURITY
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at legal@astinevinyl.com if you believe your account has been accessed without your authorization.
We may treat an order placed through your account as your order for all purposes under these Terms, including Section 6 (Resale prohibition and enforcement), regardless of whether you personally placed it. Keeping your account secure is your responsibility, not ours.
HOW DROPS WORK
We sell records in limited runs called drops. Each drop works as follows:
We announce the record and the artist.
Preorders open for a defined window, typically one week.
If the drop reaches its stated minimum order threshold, we press the record.
If the drop does not reach that threshold, the drop is cancelled and every order is refunded in full.
Preorders are charges, not holds. When you place a preorder, your payment method is charged at the time of order, not at the time of shipping.
Timelines are estimates. Vinyl manufacturing lead times are outside our control and routinely shift. We will communicate delays as we learn about them. Delays are not grounds for a chargeback; if you no longer want the record, contact us and we'll discuss a refund.
Quantities and specifications may change. Pressing plants occasionally deliver variances in color, marbling, splatter, or finish. Records described as color-variant products are inherently non-uniform, and variation between copies is expected, not a defect. All vinyl is sold as-is and may vary from the mockup within the described color/finish.
Pressing shortfalls. Pressing plants do not always deliver the exact quantity ordered, and a run may occasionally yield fewer units than the number of orders placed. If this happens, we will try our best to fulfill all orders with methods such as using stock from cancelled orders to fulfill others, but if we cannot use these methods, we will fulfill orders in the sequence they were placed and refund the most recently placed orders first, in full, until the number of orders matches the units received. We will notify affected customers as soon as we know a shortfall has occurred.
PURCHASE LIMITS & ORDER ELIGIBILITY
We set per-customer purchase limits on each drop. These limits are stated at the point of sale.
We may cancel and refund any order, in whole or in part, at our sole discretion, including where we believe:
The purchase limit has been circumvented using multiple accounts, addresses, or payment methods
The order was placed by automated means
The buyer intends to resell the record for a significant markup (which may be determined at our own discretion) ("Scalping") on external marketplace platforms including, but not limited to, Discogs, eBay, Vinted, etc.
The buyer has previously been prohibited under Section 6
The order contains errors in pricing or availability
Cancellation under this section results in a full refund. It does not entitle you to the product.
RESALE PROHIBITION & ENFORCEMENT
You may not purchase our records for the purpose of Scalping. This is a condition of sale, not a suggestion.
Every copy we press is individually numbered. We record which number was assigned to which order. If a copy appears for resale at a significant markup, we can identify it and match it to the originating order.
If we determine that you have purchased for the purpose of Scalping, we may:
Cancel any pending orders and refund them, less a $5 processing fee.
Prohibit you from making future purchases.
Retain and match against the billing address, shipping address, payment identifiers available to us, and account used, for the purpose of enforcing that prohibition.
This determination is ours to make. We are not obligated to explain the basis for it, and we may act on evidence including public resale listings.
This section does not affect your legal rights. In some jurisdictions, first-sale doctrine or equivalent law gives you the right to dispose of a physical item you own. Nothing here purports to override that. What this section governs is our right to decline to sell to you in the future, which is ours to exercise.
LAST CHANCE DROPS
From time to time, after a drop's normal preorder and return window has closed, we may offer remaining or additional units through a "Last Chance Drop."
Orders placed through a Last Chance Drop are final sale. These orders are marked as shipped immediately upon purchase. We will not cancel or refund a Last Chance Drop order once placed, except where required by Section 9 (damaged or defective items) or applicable law.
By placing a Last Chance Drop order, you acknowledge and accept that the standard cancellation and refund terms in Sections 10 do not apply to that order.
PRICING AND ERRORS
Prices are stated at the point of sale and are subject to change before a drop opens. If a product is listed at an incorrect price due to error, we may cancel and refund the affected orders rather than honor the error.
You are responsible for any applicable sales tax, and for any customs duties, import taxes, or handling fees imposed by your destination country on international orders. These are not included in the price you pay us and are not refundable by us.
SHIPPING, RISK & DAMAGE
Shipping timeframes are estimates. Once a package is handed to a carrier, delivery is outside our control.
Title and risk of loss pass to you upon delivery to the carrier. That said, as a matter of policy rather than obligation, we will work with you on packages lost or destroyed in transit, contact us and we'll figure it out.
Report damage within 30 days of delivery with photographs of the item and the packaging. We may offer a replacement where stock exists, or a refund where it does not.
RETURNS & REFUNDS
Cancellation window. You may cancel your order for any reason up until three days before the expected release date shown on the product listing at the time you ordered. Once that window has passed without cancellation, the order is final and subject to the rest of this Section.
If you cancel an order and later ask us to reinstate it, we will try to accommodate that, but we cannot guarantee it. Once an order is cancelled, the unit tied to it may be reallocated, for example, used to fulfill a Last Chance Drop under Section 7, fulfilling other orders in case of a pressing shortfall under Section 4, and we may not be able to satisfy a reinstated order as a result.
We will refund:
Any order cancelled within the window above
Any order in a drop that does not meet its threshold
Any order we cancel under Section 5
Records that arrive damaged or defective, subject to Section 9
Records that never arrive, subject to Section 9
Records missing inserts such as art cards or booklets
We will not refund:
Orders cancelled after the window described above
Last Chance Drop orders, per Section 7
Color, marbling, splatter, or finish variance disclosed under Section 4
Customs duties, import taxes, or handling fees, per Section 8
Records that have been played, damaged after delivery, or altered
Dissatisfaction with the music itself
Refunds are issued to the original payment method.
INTELLECTUAL PROPERTY
The site, its design, our name, logo, and written content are ours. The music, artwork, and associated rights on the records we press belong to the artists and their rights holders.
Buying a record buys you that physical copy. It does not grant you any license to reproduce, distribute, publicly perform, or commercially exploit the recording or artwork.
ACCEPTABLE USE
You agree not to:
Use bots, scripts, scrapers, or other automated means to browse, add to cart, check stock, check out, etc.
Circumvent purchase limits by any means.
Interfere with the operation or security of the site.
Use the site for any unlawful purpose, whatever that may be.
PRODUCT USE & ASSUMPTION OF RISK
Our products are phonograph records, intended to be played on turntables and stored on shelves.
You assume all risk arising from any use of our products other than their intended use. This includes, without limitation, modifying, breaking, melting, cutting, sharpening, or repurposing a record, and any injury or damage resulting from doing so. Records can shatter into sharp fragments when broken. Don't do that.
We are not responsible for damage to your playback equipment, though we'd like to hear about it if it happens, because it shouldn't.
DISCLAIMER OF WARRANTIES
THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, this section applies to the fullest extent permitted, and nothing here limits any non-waivable statutory rights you have as a consumer.
FORCE MAJEURE
We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, fire, flood, pandemic, war, civil unrest, labor disputes, government action, supply chain disruption, pressing plant closures or backlogs, shortages of raw materials, or failures of carriers, payment processors, or other third-party services we rely on.
If a force majeure event prevents us from fulfilling a drop within a reasonable time, we will notify affected customers and offer a refund if the delay is extensive.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR PURCHASE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS.
These limits do not apply to liability that cannot be limited by law, including death or personal injury caused by negligence, or fraud.
DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER
Read this section carefully. It affects how disputes between us are resolved.
17.1 Informal resolution first
Before starting arbitration, you agree to contact us at legal@astinevinyl.com with a written description of the dispute and the relief you want, and to give us 60 days to resolve it. We agree to do the same before bringing any claim against you. Most things get solved here.
17.2 Binding arbitration
If we can't resolve it informally, any dispute arising out of or relating to these Terms, the site, or any purchase will be resolved by binding individual arbitration, rather than in court, except as stated in Section 17.4.
Arbitration will be administered by the American Arbitration Association (AAA) under its consumer arbitration rules, before a single arbitrator. The arbitration will take place in Maricopa County, Arizona, or, at your election, by telephone, videoconference, or documents-only submission. The Federal Arbitration Act governs the interpretation and enforcement of this section.
The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement, except that a court decides whether the class action waiver in Section 17.3 is enforceable.
17.3 Class action waiver
YOU AND ASTINE VINYL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
The arbitrator may not consolidate more than one person's claims, and may not preside over any form of representative or class proceeding. The arbitrator may award relief only in favor of the individual party seeking it, and only to the extent necessary to provide relief warranted by that party's individual claim.
If this Section 17.3 is found unenforceable as to any claim or request for relief, then Section 17.2 does not apply to that claim or request, and it must proceed in court. The remainder of Section 17 survives.
17.4 Exceptions
Either party may:
Bring an individual claim in small claims court, if it qualifies
Seek injunctive or equitable relief in court for infringement or misuse of intellectual property
17.5 Coordinated filings
If 20 or more similar arbitration demands are filed against us by or with the assistance of the same law firm or coordinated group, the demands will be resolved in staged batches of no more than 20 at a time, with the arbitration provider treating each batch as a single case for fee purposes. Claims not in the current batch are held, and any applicable limitations period is tolled while they are held.
17.6 30-day opt-out
You may opt out of this Section 17 within 30 days of first accepting these Terms. To opt out, email legal@astinevinyl.com with the subject line "Arbitration Opt-Out" and include your name and the email address associated with your account or order.
Opting out does not affect any other part of these Terms, and will not affect your ability to purchase from us. If you opt out, disputes will be resolved in the courts identified in Section 16.
17.7 Survival
This Section 17 survives termination of these Terms and any purchase relationship between us.
GOVERNING LAW & VENUE
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws rules. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.
If you are a consumer resident in a jurisdiction whose law grants you the right to bring proceedings locally, or provides consumer protections that cannot be waived by agreement, nothing in this section deprives you of those rights.
CHANGES TO THESE TERMS
We may update these Terms. The version in effect at the time you place an order governs that order. Material changes will be posted with an updated date at the top, and where the change affects Section 17, we will provide notice and a fresh 30-day opt-out window.
Severability & waiver
If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions remain in full force.
Our failure to enforce any provision is not a waiver of our right to enforce it later.
ASSIGNMENT
We may assign, transfer, or delegate these Terms and any rights or obligations under them, in whole or in part, without notice to you, including in connection with a sale, merger, reorganization, or transfer of the business or its assets. You may not assign your rights or obligations under these Terms without our prior written consent.
NOTICES
Any notice we're required to give you under these Terms will be sent to the email address associated with your order or account, and is considered received when sent. Any notice you give us should be sent to legal@astinevinyl.com. Neither of us is required to provide notice by any other method.
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Astine Vinyl regarding the site and your purchases, and supersede any prior understandings.
CONTACT
legal@astinevinyl.com